The role
The Technical Support Specialist role is where Apollo connects Complaint Handling insight with campaigns that customers actually remember. You'll take full ownership of Gorgias initiatives, work alongside a strong team, and earn $65,000 - $84,000 in this contract role.
Key Responsibilities
- Close the gap between what marketing promises and sales delivers
- Turn cold sales marketing leads into signed deals across Fayetteville, NC
- Coordinate cross-functional launches with creative, product, and operations
- Open doors in Fayetteville, NC that a mid-level title alone can't
- Craft compelling messaging tailored to sales marketing buyers and decision-makers
- Manage event sponsorships and lead-capture programs across Fayetteville, NC
What You'll Bring
- Adaptability and resilience when facing shifting requirements
- Prior experience working on-site in Fayetteville, NC, or willingness to relocate
- A collaborator who makes the mid-level review feel less like an exam
- An eye for the unfussy detail that separates fine from finished
- Comfort working in a fast-paced, feedback-hungry environment
- An appetite for ownership that scales with the stakes
- Clarity of thought that shows up in tidy documentation
Most of Apollo still fits in one Fayetteville building, and that data-driven closeness is exactly why its sales marketing work stays sharp. We measure Technical Support Specialist success by problems solved, not hours logged at your Fayetteville, NC desk.
We are offering $65,000 - $84,000, a clear growth track, hands-on mentorship, and the kind of flexibility that keeps NC talent happy.
This posting reflects an open need we are working to close this quarter.
We can't hire the resume you didn't send, so send it and let's start in Fayetteville.
Skills required
- Kustomer
- Gorgias
- Upselling
- Complaint Handling
- HubSpot Service Hub
- SLA Management
- Creativity
- Growth Mindset
Why join Apollo
- Standing flexible benefits credits
- Employee stock purchase plan (ESPP)
- Retention bonuses
- Paid holidays
- Spot Bonuses
- Referral bonus program
- Ping Pong
- Commission structure
- Service anniversary awards
- Voluntary benefits marketplace
- Paid vacation days
Next step
This Contract role in Fayetteville, NC closes 2026-11-17.