The role
Step into a Senior Customer Service Representative position where Genesys Cloud and Zendesk translate directly into pipeline and bottom-line results. We're looking for 5+ years of Multitasking; in return you'll get $68,000 - $102,000, ownership, and a team worth joining.
Key Responsibilities
- Dig into Time Management funnels and fix the step where buyers vanish
- Coordinate with agencies and vendors to deliver campaigns on time and on budget
- Track pipeline performance and report results to leadership each week
- Pitch upsells that feel like favors, not invoices
- Build territory plans that maximize coverage across Bismarck, ND
- Plant Dover Corporation in the sales marketing conversations buyers already trust
- Show up at Bismarck, ND networking nights with a reason to follow up
What You'll Bring
- The discipline to document while it's fresh, not after it's forgotten
- Comfort working in a fast-paced, forever-learning environment
- An appetite for ownership that scales with the stakes
- 5 years of learning when to trust the process and when to break it
The whole point of Dover Corporation is to make Escalation Management dependable, and that high-trust mission has anchored it in Bismarck from day one. We give people autonomy early and trust them to ask for support when they need it.
Take home $68,000 - $102,000, build your Call Center Operations under a mentor, lean on benefits, and shape a temporary week that finally fits.
This page reflects a live, current opening, refreshed just hours ago.
Send your application today and trade the unknown for a real conversation with us.
Skills required
- Kustomer
- Call Center Operations
- Genesys Cloud
- Intercom
- CSAT Reporting
- Customer Success
- Escalation Management
- Zendesk
- Data Entry
- Multitasking
- Organization
- Goal Setting
- Time Management
Why join Dover Corporation
- Company swag and merchandise
- Educational Assistance
- Personal Days
- Free snacks and beverages
- Structured 30-60-90 day plan
- Company car or car allowance
- Gym Membership
- Parental Leave
- Annual salary reviews
- Critical illness insurance
- 401(k) matching
Next step
This Temporary role in Bismarck, ND closes 2026-12-03.