The role
Advanced Medical Systems pairs a $60,000 - $86,000 package with real ownership for the Customer Support Specialist willing to carry a number and a brand in AZ. This is a contract opportunity built for someone who wants to own outcomes, sharpen Phone Etiquette, and grow with a tight-knit team.
Key Responsibilities
- Carry the AZ number and the relationships that make it real
- Chase the sales marketing whitespace no rep in AZ has worked
- Carry the booth conversation past small talk into next steps
- Coordinate with agencies and vendors to deliver campaigns on time and on budget
- Run experiments on sales marketing messaging and keep only what converts
- Sharpen the Customer Support Specialist value prop for each vertical we touch
- Own the full sales cycle from initial outreach to signed contract
- Drive upsell and renewal conversations with existing Advanced Medical Systems accounts
What You'll Bring
- Hands-on familiarity with Zendesk, sharpened by Call Center Operations side projects
- Sharp organizational skills and an ability to juggle multiple workstreams
- Self-motivated and able to work independently with minimal oversight
- The composure to deliver bad news early and clearly
Where most sales marketing vendors automate the easy parts, Advanced Medical Systems tackles the hard ones, from a goal-oriented headquarters in Tucson, AZ. Around Advanced Medical Systems, the loudest voice never automatically wins the sales marketing argument.
We back $60,000 - $86,000 with a growth ladder, a mentor invested in your Zendesk, and benefits that travel with you across Tucson, AZ.
We bumped this posting hours ago because the role is still very much open.
One short application stands between you and the Customer Support Specialist desk at Advanced Medical Systems.
Skills required
- Call Center Operations
- Cold Calling
- Zendesk
- Phone Etiquette
- Conflict Resolution
- Technical Support
- Escalation Management
- Inbound Call Handling
- Empathy
- Active Listening
- Teamwork
- Coaching
Why join Advanced Medical Systems
- Home Office Setup
- Bike-to-work program
- Peer-to-peer recognition
- Equity grants
- Eldercare support
- Family planning support
- Standing flexible benefits credits
Next step
This Contract role in Tucson, AZ closes 2026-12-24.