Customer Service Representative

Picture yourself as a Customer Service Representative who builds demand, nurtures accounts, and closes business that fuels our growth. The reward structure favors doers: $72,000 - $102,000 upfront, real sales marketing ownership, and an Emerson team pulling the same direction.

Key Responsibilities

• Run point on trade shows and pop-ups throughout SC
• Strong command of Cross-Functional Collaboration, with 6 of demand-generation experience
• Carry the SC number and the relationships that make it real
• Keep the messaging consistent from Greenville, SC billboards to cold DMs
• Pitch Emerson's remote-native offering to buyers who haven't heard of us yet
• Draft the cold-outreach copy that survives a senior buyer's inbox

What You'll Bring

• A history of leaving sales marketing processes better than you found them
• Comfortable owning projects from concept through delivery
• The communication discipline to over-share early and trim later
• Real proficiency with Decision Making, plus willingness to learn Email Support fast
• 6+ years that left you with strong instincts and few illusions
• Proven track record delivering results as a senior Customer Service Representative

Every product at Emerson reflects the quality-focused standards our Greenville, SC team holds itself to. We measure Customer Service Representative success by problems solved, not hours logged at your Greenville, SC desk.

Lead with the number, $72,000 - $102,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Greenville life.

Newly refreshed, this senior position in Greenville welcomes applicants now.

We're hiring, and your application could be the one we've been waiting for.

• Twilio Flex
• Call Center Operations
• Email Support
• ServiceNow
• Active Listening
• Live Chat Support
• Customer Satisfaction Surveys
• Cross-Functional Collaboration
• Innovation
• Decision Making

• Earned wage access
• Paid certification exam fees
• Donation Matching
• Hackathons and innovation time
• Parking reimbursement
• Accidental death and dismemberment coverage
• Signing bonus
• Career coaching
• Accrued vacation time
• 529 college savings plan
• Cost-of-living adjustments
• Spot bonuses and recognition awards
• Onboarding buddy program
• Matching gift program
• Retention bonuses

This Temporary role in Greenville, SC closes 2026-11-12.