The role
Pipeline doesn't build itself, which is exactly why Industrial Partners is hiring a Customer Service Manager who treats Customer Feedback Analysis like a competitive sport. Weigh it however you like — the math still lands at $110,000 - $162,000, hybrid hours, and a team at Industrial Partners worth joining.
Key Responsibilities
- Trade weekly notes with product on what Modesto buyers keep requesting
- Own the handoff doc that keeps nothing falling between Cold Calling and CRM
- Pitch Industrial Partners at $110,000 - $162,000 value without apologizing for the price
- Set the weekly cadence that keeps Industrial Partners reps accountable
- Convert webinar attendees into sales marketing demos within 48 hours
- Sell the detail-loving roadmap, not just today's feature set
What You'll Bring
- The kind of curiosity that reads the docs before asking
- Judgment seasoned by at least 6 years of real consequences
- Reliable, accountable, and committed to following through
- Practical Intercom skills sharpened in a hybrid setting
- 6+ years of Inbound Call Handling reps, not just Inbound Call Handling exposure
- A communication style that translates jargon back into plain English
- A collaborative mindset and genuine enthusiasm for teamwork
Every product at Industrial Partners reflects the quietly-ambitious standards our Modesto, CA team holds itself to. New hires ship something real in week one, because we'd rather you learn by doing.
You will see $110,000 - $162,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Modesto office.
Updated on the spot, the Industrial Partners hiring team is reviewing in real time.
Reach out, walk us through your Customer Feedback Analysis, and let's see if Industrial Partners is your next stop.
Skills required
- Complaint Handling
- Customer Feedback Analysis
- Help Scout
- Call Center Operations
- Cold Calling
- Intercom
- Inbound Call Handling
- Work-Life Balance
- Stress Management
Why join Industrial Partners
- Sabbatical for long-tenured employees
- Professional association memberships
- Travel per diem
- Peer-to-peer recognition
- Conference attendance budget
- Snacks and Beverages
- Floating Holidays
- Wellness stipend
Next step
This Hybrid role in Modesto, CA closes 2026-12-08.