Call Center Manager

A Call Center Manager who only follows the script will be bored at Social Innovation Lab; we want the one who rewrites it for TX. This internship job in TX answers 8 years of effort with $90,000 - $139,000 and answers ambition with a clear way up.

Key Responsibilities

• Design landing pages and conversion funnels that turn traffic into customers
• Report on attribution and channel ROI to inform the $90,000 - $139,000 budget cycle
• Build the campaign calendar that keeps Denton, TX pipeline full year-round
• Stand up email sequences that get opened, not buried
• Qualify hard, so the manager team only chases real money
• Pitch Social Innovation Lab's learning-obsessed offering to buyers who haven't heard of us yet

What You'll Bring

• Practical command of People Management, with bonus points for Written Communication
• The discipline to finish the boring 20% that makes the rest matter
• 6+ years that left you with strong instincts and few illusions
• Experience translating Knowledge Base Management complexity for a non-technical audience
• Experience thriving in a data-driven, deadline-driven setting like Social Innovation Lab
• Cross-functional ease, from Customer Feedback Analysis engineers to Ticket Management marketers

From our Denton, TX office, Social Innovation Lab ships hardworking products used by companies large and small. People here care as much about how we work together as what we ship.

Salaries here begin at $90,000 - $139,000, complemented by stock options, learning budgets, and weekly one-on-one coaching.

We bumped the date today, signaling this Call Center Manager search is ongoing.

If steady internship work with real stakes appeals to you, the Call Center Manager chair is waiting.

• Ticket Management
• Customer Feedback Analysis
• De-escalation
• Customer Onboarding
• First Call Resolution
• Knowledge Base Management
• Patience
• Facilitation
• People Management
• Written Communication

• Housing Allowance
• Flexible Work Arrangements
• Nap pods
• Annual physical and health screenings
• Massage Therapy
• Voluntary benefits marketplace

This Internship role in Denton, TX closes 2026-12-15.