sales_marketing · Contract

Technical Support Specialist

Recent update: · Reviewed today · Focus skill today: Genesys Cloud
This posting was re-examined by the hiring team today. Qualified candidates are still being considered. Send your application to join the shortlist.
207 applicants · 44,364 views
Production Systems Group — Taylorsville, UT
Salary: $73,000 - $104,000 Level: Mid-Level Posted: 2026-10-16 Closes: 2026-11-17
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The role

We opened this Technical Support Specialist role because Production Systems Group's Taylorsville ambitions outgrew the team carrying them. The $73,000 - $104,000 is the floor, not the ceiling; with 4 years and sales marketing ownership, this Production Systems Group role keeps rising.

Key Responsibilities

  • Set the weekly cadence that keeps Production Systems Group reps accountable
  • Build and nurture relationships with prospects across the Taylorsville, UT market
  • Carry the UT number and the relationships that make it real
  • Line up the delightfully-weird sponsorships that put Production Systems Group in front of buyers
  • Pair Account Management insight with gut feel to rank the hottest leads

What You'll Bring

  • 3+ years putting Zendesk to work in a sales marketing setting
  • Enough Facilitation to be dangerous, enough Zendesk to be trusted
  • A collaborator's reflex to share credit and absorb blame
  • Comfort with a Production Systems Group pace that rarely sits still
  • 5+ years of Cross-selling reps, not just Cross-selling exposure
  • Self-direction that survives a quiet Slack channel
  • Critical thinking skills and sound, independent judgment

We're Production Systems Group — a clarity-seeking Taylorsville, UT outfit that treats Facilitation less like a feature and more like a craft. Recognition here is specific and frequent, not saved up for some annual Taylorsville, UT ceremony.

The offer includes $73,000 - $104,000, remote flexibility, retirement matching, and coaching tailored to your mid-level goals.

Demand on the sales marketing team has us moving fast to fill this seat.

Trade the maybe-someday for a definitely-now and apply to Production Systems Group this afternoon.

Skills required

  • Zendesk
  • Call Center Operations
  • Cross-selling
  • Genesys Cloud
  • Customer Onboarding
  • Account Management
  • Facilitation
  • Stress Management

Why join Production Systems Group

  • Subscription to industry publications
  • Bike Storage
  • Flexible working hours
  • Recreation Area
  • 401(k) Matching
  • Smoking cessation programs
  • Surrogacy assistance
  • Competitive base salary
  • Travel per diem

Next step

This Contract role in Taylorsville, UT closes 2026-11-17.